- Go to Help & support → Report a problem.
- Say what happened and what you expected, and add screenshots or photos.
- Follow the answer on the ticket; you get an email when we reply.
Admin / Managers and staff see every ticket from the company; others see their own.
Knowledge base
Help & support → Knowledge base has how-to articles from the Work InProgress team, sorted into topics, with a search box. New articles appear there as they’re written. Some articles are only shown to the logins they’re for (for example, net profit articles to Admin / Managers).