Billing and paying for Work InProgress

Your subscription is $25 a month for each office login and $2 a month for each crew member or subcontractor. Customers are free. Only people who can sign in count, so Stop access on someone stops their charge from the next invoice.

  1. About a week before your free trial ends, the owner gets an email saying what it will cost.
  2. The day the trial ends, your first monthly invoice is emailed (to the owner, or the billing email Work InProgress has for you). Your team keeps working as normal.
  3. Pay it by Interac e-Transfer to the email address on the invoice, and put the invoice number (e.g. WIP-01001) in the message. Auto-deposit is on, so there’s no security question.
  4. Once the payment is matched (usually within a business day), the invoice shows Paid and you get a receipt by email.

Billing in the menu (Admin / Managers and staff) shows your monthly price, what’s owing, how to pay, and every invoice; click one to open or print it. A new invoice comes each month. If one is past due you’ll get reminder emails; an account that stays unpaid can be paused, but your owner can always still open Billing to pay, and nothing is ever deleted.


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